I stacked a pretty big package from Buyee earlier this month that contains mostly 16+ SH Figuarts because of the 7/8 deadline coming soon. Package was able to clear custom by 7/7 using ECMS, and SpeedX took it for last mile delivery. Then, it arrive at the local warehouse on 7/12, and stayed there without any update for 2 weeks straight (great work SpeedX). Try to contact support but only get the chatbot and generic mail telling me to wait.

Finally the package was delivered this afternoon. And guess what I see after open the box… A full stack of brand new trash bags !!!! 

Man, $800+ worth of figures were swapped by a big box of trash bag looks like a big middle finger to the face by SpeedX.

The funny thing is that the label is oddly smaller than what I usually get, so it clearly shows that some idiots there tried to reprint the label, slab it on this trash box and hand it over to the shipper just to change the tracking status to “delivered”. Buyee cannot do anything since it’s delivered, ECMS still not responds to my email. 

I had been a Buyee customer for nearly 3 years but never encountered anything like this before. SpeedX is getting worse and worse. What a disrespectful and unprofessional company!

I guess my next choice is to report to the local police for thievery. Any other suggestions guys? I’m kinda speechless now.

Buyee Package got swapped by SpeedX