r/truespotify•
Leftonius

Spotify Kids or Parental Controls

Question

Recently we moved to Basic Family away from Premium. I have two places left and wanted to add my daughter, who is under 13. When she tries to create an account, it won't work for obvious reasons. I can't invite her from my admin portal or go to parental controls (it's not visible). I can see "Add kids to your family account", and it takes me to a Spotify for kids page.

The issue is that this is not available in Belgium.

According to my subscription plan, I have the following: (wanted to add a screenshot but Chrome crashes every time)
- Parental controls over all plan members
- Plan members under 13 get Premium benefits

There is no way for me to add her, unless I provide a different age. Either they don't update their knowledge base or the don't know the difference between Basic Family and Family Premium. It's really unclear. Any help is more than welcome!

Posted Jul 29, 2026, 1:01 PM UTC

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