Need help!

Hi everyone,

I'm having an issue with my USCIS online account and I'm wondering if anyone has experienced the same thing.

I recently filed for Adjustment of Status and received my receipt number. I also received the USCIS text message confirming that my case was received.

The problem is that I can't see the case in my USCIS online account. When I try to add the receipt number, I get a message saying that \*\*this receipt number is already linked to my account\*\*, but the case does not appear anywhere in my dashboard.

I've already tried signing out and back in, using different browsers, and refreshing the page, but nothing has changed.

Has anyone had this happen before? If so, how did you fix it? Should I contact USCIS or just wait?

Thanks in advance!

Posted Jul 29, 2026, 1:01 PM UTC

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