My experience with Disruption Assistance

I purchased the disruption assistance for the first time for a flight out of Newark yesterday. At 6:01pm I received an email from HTS saying my flight was cancelled and here’s the options. At 6:04pm I received the email from Frontier telling me it’s cancelled, so they are definitely on top of things. They rebooked me with a FIRST CLASS ticket on United for today. It was an easy process and I’m very happy with it. Definitely recommend adding it