Shipping charges more than the customer pays at checkout
I’m having an issue where the shipping charge a customer is quoted at checkout is often less than what I actually end up paying when I create the label. My average order to fulfillment time is under 5 hours. I use UPS(85%) and USPS (15%) of the time.
Is there a way to “fix” this so I’m don’t have to constantly cover the difference between what the customer is charged for shipping and what I actually pay for the label when I ship it?
Posted Jul 29, 2026, 1:11 PM UTC
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