Customization Tool Changes and Option Elimination on the PR Site

Hello all, I believe this type of post is permitted but recently it seems the customization tool on the PR site has eliminated the availability of numerous pocket options.

This was originally noticed when trying to add left side pockets on trifold style designs in various sizes, but it also appears as though you are not restricted in the number of left hand pockets available as well.

Just thought I would flag this, I am unsure if this is an intentional change, and they want to restrict the amount of customization that is available through the tool, or if this is merely an unintentional website issue.

In the past you have been able to add numerous left hand pockets, and you have been able to add pockets on the right hand side, even with a trifold design. It's very odd, a few of my friends have also confirmed that this issue appears for them when they use the customization tool. I didn't see that PR posted anything about this, the change just happened within the past few days. The only reason I noticed is I just made a custom trifold, had it in my cart, and when I went to edit and play around with the colors, half the options I had selected were no longer available.

It's a bit odd....

Posted Jul 30, 2026, 2:18 PM UTC

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