Conflicting delivery instructions with PIN required?

USA

Hey y’all. I just did an UberEats delivery for the first time in a long while and it ended up being the first time encountering conflicting delivery instructions. The customer chose “Meet me at the door” but then put in the instructions “Leave at the door”

It seemed simple at first to follow the note, but the delivery required a pin. When I got there, I messaged them to let them know I arrived at their hotel. I waited for a bit and even heard some noises behind the room door. After waiting for a few minutes, I decided to just contact support on what to do with the matter because I really wanted to get out of there since the whole thing felt sketchy. The support agent told me to just take a picture and send it to the support chat. After I did that, they marked the order as completed for me.

What would y’all have done in this situation?

Posted Aug 1, 2026, 3:49 AM UTC

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