Smart meter issues

Has anyone had issues with their smart meters?

Octopus have had several visits out - I’m getting nothing back from them - they keep telling me the same things about it which I already know.

I had two good engineers come out and tell me what I need but octopus haven’t resolved this.

My electric meter shows a different reading to what my previous reading octopus have. - so not accurate

Sent another email to complaints and Greg the ceo - but now have to wait for a deadlock letter before going to obudsman