Dreame sucks

Just a quick update on my Dreame case.

Unfortunately, nothing has changed.

My robotic mower is still sitting in the repair center, and Dreame's customer service still hasn't resolved my case. It has now been almost two months since I first contacted them, and I'm still getting the same generic replies without any real progress.

What makes this even more frustrating is that I recently had a warranty issue with a completely different company. They handled everything in just two days and immediately sent me a brand-new, upgraded replacement. That's how customer service should work.

The comparison really highlights how poorly my case with Dreame has been handled. I'm still waiting for someone to take responsibility and actually solve the problem instead of sending apologies and empty promises.

I'll continue to post updates as this case progresses.