[Bug] "You" tab and "About" section missing after reinstall - Stuck in migration
Hey guys,
I'm stuck with a weird WhatsApp bug and hoping someone here or a WhatsApp dev sees this.
**Problem:**
After reinstalling WhatsApp, my "You" tab and "About" section in profile are completely gone.
I only see Name, Phone, and QR code. Can't set a profile status/message anymore.
**What I tried so far:**
- Reinstalled WhatsApp 3 times - cleared cache and data
- Linked Facebook + Instagram via Accounts Center
- Toggled Two-Step Verification OFF > waited 10min > turned it ON again
- Phone and app are fully updated
- Restarted phone
Nothing worked.
**My guess:**
From what I read online, this looks like a "partial migration" bug.
WhatsApp moved some accounts to the new "You" profile system on the server side, but my account got stuck halfway.
So the app has the code for "You" tab, but my account flag is still on old v1.
Has anyone else had this and fixed it?
Did WhatsApp Support actually fix it from their side? How long did it take?
I'm on Android, Turkey +90. App version: latest from Play Store.
Any help or escalation contacts appreciated. Thanks 🙏
Posted Aug 5, 2026, 1:25 PM UTC