Hi, 

I'm wondering, does this sound like normal additional move out costs? 

I've been living in Chiang Mai for one year, and yesterday I moved out of my condo. 

The lease agreement procedure is as follows: I gave the landlord a 22,000 baht deposit. At the end of the lease, they will deduct 2000 baht for a cleaning fee of the condo/Aircon. 

I am in a line chat with the landlady and the agent. Today, the agent sent me a photo of a mark in the toilet bowl, saying that the cleaning lady can't get it out, so they may have to charge an additional fee. I'm so confused. The mark is so small. From what I understand, this is normal wear and tear? 

The agent also added that the trashcan lid is broken. And because it is specific to the condo, they may have to charge me to replace it. I tried to explain that the trashcan lid was broken upon arriving at the apartment. There is an automatic opening feature where the trashcan lid will swing open when I open the cabinet. However, this feature never worked. I took a photo, but at the time of moving in, I did not realize it had this feature so I didn't document it specifically. However, I believe the lid did come off while I was living in the condo. 

I sent photos of the trashcan that I took upon move in showing that it was not working properly then. The agent sent a photo, showing that it was working, however I have a feeling the photo was taken prior to my move in date because some items in the picture do not align. 

Sorry for the long post, I would love if anyone can offer advice or opinions on how to communicate with my agent /landlady.  

Thank you for reading. 

Moving out of condo. Landlord wants to deduct additional cost from security deposit.