r/tmobile•
Danthe92s

Lifetime price lock no longer “lifetime”??

Home Internet

I switched to 5G home internet when they were first offering it, along with the “lifetime price lock”. A little over a year later, my internet cost has increased 20% in this month’s bill. Anyone else experience this? I’m on hold with support right now, they’re claiming that the original plan was sunsetted and now we’re on a new plan with a 5 year price lock guarantee.

Seems a bit shady or not legal. What exactly does “lifetime” mean if not FOR LIFE?

Posted Aug 10, 2026, 4:24 PM UTC

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