Ceus

So what happens if a nurse is audited and they don’t have their ceus from the previous past 5 years? Because I have been using ceufast.com for several years for my ceus and I log in to my account this morning and I have only certificates from 2025. They’ve updated their site and it sucks. Everything I have from 2020-2024 is missing! I have emailed them several times with no response. There’s not even a number you can call! I’m freaking out!