Help!

https://preview.redd.it/uq3jkxu0cqih1.png?width=863&format=png&auto=webp&s=d847c173050d8b63651cb69804bab05c0fe41443

https://preview.redd.it/cnz7l0g2cqih1.png?width=738&format=png&auto=webp&s=55640877c0021facf3b6224081c9a759bc89ed0a

I'm stuck trying to join the SMP and its been like this the entire day all that happens when i try to join is it says joining world then says connection lost. can someone help?