Looking for a HyperX Cloud Stinger 2 Wireless USB Dongle (CSOO9WA)
So I have a Cloud Stinger wireless 2 headset sitting with me. It's dongle broke (specifically the gold pin connector attached to the usb male connector). I have already talked to HyperX customer support (lol). These guys are prattling about company policy, and that they can't give individual parts, even when my headset is under warranty (I know physical damage is not covered, but I told them I am willing to pay and buy the dongle). This specific model has zero backup connectivity. No Bluetooth, no 3.5mm Aux jack, no wired USB audio support. It relies 100% on this single 2.4GHz receiver. Without it, the headset is useless. I even raised a ticket on their mail telling them to look for the specific model in their inventory, open-box returns, or defective/scrapped headsets. Nothing. They hit me with a complete brick wall. I escalated to a supervisor, and they rejected it again. Their official solution is literally for me to throw a perfectly working ₹5k+ headset into the trash.
Given that they know what product they are selling, they should know it's really easy for a small part like that to be either damaged or misplaced. It's only logical to have spare parts for replacement. They are also missing out on a lot of secondary income but I guess they are just shit.
Posted Aug 11, 2026, 11:17 AM UTC