My order hasn't been delivered after 2 days

My order was supposed to be delivered two days ago. Wala parin. I called the delivery rider, hindi sumasagot. Hindi rin nagrereply sa message ko.🫠 Nacall ko naman siya before and nagupdate sya na baka a day after the delivery date pa niya madedeliver so I said sure pero hanggang ngayon wala.

My order has already been paid, hindi siya COD. If I refund it, makukuha ko po ba ang pera ko?