Specialized Lawn Care Recommendation?

We are looking for someone who services the North Hills area. We want someone who doesn’t just use chemicals to solve everything. We have some patchy areas that need seed. We have spots of heavy crabgrass that need removed. We tried Kapp’s for the last year or so and have not been happy with them. They just come in blindly and spray chemicals everywhere and leave without actually understanding what is going on. We tried to work with them to address our concerns but they are so disconnected and the people on the phone have no influence on the people that show up here. We don’t want to use chemicals where we don’t have to, but know it’s sometimes necessary. We would prefer a smaller company that actually cares and isn’t just going through the motions.