Customer Care Executive – Insurance Location-Qatar

Job Responsibilities:

• Handle customer/member queries related to medical insurance policies, claims and approvals.
• Coordinate with customers, hospitals, clinics and healthcare providers.
• Assist with pre-authorization and claim-related queries.
• Handle complaints and provide timely resolutions.
• Maintain accurate records and ensure all requests are processed within TAT.
• Follow company policies, procedures and regulatory requirements.

Requirements:

• Should be locally available in Qatar
• 2–4 years of experience in insurance, medical insurance, healthcare, claims or customer service.
• Good communication and customer-handling skills.
• Computer literacy and good attention to detail.
• Experience with medical insurance/claims/pre-authorization will be an advantage.

Share your CV via WhatsApp: +974 31106088