r/firefox•
McFly878

Firefox Keeps Asking for a Passkey When Signing In to OneDrive

💻 Help

Hello,

I’m having trouble signing in to my OneDrive account using Firefox. After entering my login, a “Windows Security – Sign in with your passkey” window appears.

If I select “Cancel”, I can choose “Other ways to sign in” and then select the password option. However, after entering my password, I receive the following message:

“Password sign-in isn't available. Try another method.”

I have already tried clearing cookies and creating a new Firefox profile, but the problem still persists.

Interestingly, I can sign in to the same OneDrive account without any issues using Chrome or my smartphone. It therefore seems that the problem is specific to Firefox.

I would be grateful for any help.

Posted Aug 12, 2026, 11:07 AM UTC

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