Questions for Tesla Model Y Owners

I’m considering getting a Tesla Model Y and wanted to hear from people who actually own one in KWC.

A few things I’m curious about:

How has your experience been with the Tesla service centre in Kitchener? Is it generally easy to get appointments, and how has the quality of service been when you’ve needed repairs or warranty work?

I’m also wondering how the Model Y handles Kitchener / Waterloo roads during winter and especially spring when the potholes get pretty bad. Since it sits a bit lower than a lot of other compact SUVs, have you had any issues with ground clearance, scraping, suspension, or damaging the wheels and tires?

How is it in deeper snow and on roads that haven’t been plowed yet?

For those who have owned one for a while, would you buy a Model Y again? Any annoyances or unexpected costs that you wish you knew about before buying?

TIA!