60% Of The Time, It Works Every Time!

Just wanted to share this trick I use, to avoid violations for late pick up.

When you first get to the restaurant and click "Arrived At Store", immediately go to the bottom and choose a reason for the order taking long. Click "Could Not Get Help From The Employees", and "Order Still Being Prepared When I Arrived". Afterwards, send a message to the customer saying "Waiting For Your Order". Then, press the "?" at the top right, press "Store Has An Issue", and chose "Order Taking A Long Time", or whatever it says. Press continue, give a 👎🏾 thumbs down, and submit.

When the actual pickup time comes, go to the "?", and follow the process again. After the pick up time has passed, do it ​again, and send another message saying," Order Is Taking A While".

It works better when the customer responds. But it has worked for me to avoid late pick up. I haven't noticed if it helped with late delivery, because I'm never late. But I think communication helps avoid simple violations.