r/hubspot•
evie_300

How do you handle mid-contract upsells in Hubspot?

Question

I'm curious on how other SaaS companies handle the following: a customer has an annual contract, and after 4 months wants to add extra users for the remaining 8 months.

Do you:

  1. Create a new deal for the upsell (gives visibility into the revenue step-up), or
  2. Amend the existing deal's line items?

How do you handle this in HS and why did you choose that approach?

Posted Aug 12, 2026, 2:07 PM UTC

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