PS5 game-breaking bug — stuck at Q Lab “I’m Ready to Go.” Has anyone found a workaround?

I’ve been completely unable to progress in 007 First Light for around two weeks because of a game-breaking bug on PS5.
I’m at the Q Lab section where the objective says “Talk to Q.” When I speak to Q, the “I’m Ready to Go” dialogue option appears and is highlighted with △, but pressing Triangle does absolutely nothing. Triangle works normally everywhere else, and the other dialogue interactions work.
So far I’ve tried pretty much everything:
Restarting from checkpoint
Restarting the level
Completely closing and restarting the game
Restarting the PS5
Checking for updates
Reinstalling the entire game
Resetting the controller configuration to default
Confirming that the Triangle button works normally elsewhere
Nothing has fixed it.
I contacted 007 First Light Support, and they have now confirmed that the development team is already aware of the issue and is actively working on it, but they haven’t given me a timeline for a fix.
At this point I literally cannot continue a game I paid full price for.
Has anyone else encountered this exact Q Lab / “I’m Ready to Go” bug on PS5? More importantly, has anyone actually found a workaround that lets you progress without waiting for a patch?
If there’s no workaround, what would you guys recommend doing at this point — requesting a refund/compensation from IOI or PlayStation, or just waiting for the patch?