Advanced Singles and hot weather disruptions: What are our options if something goes wrong?
This Friday my parents and I have advance single tickets from Machynlleth to Euston via Birmingham New Street, leaving at 10:07 from MCN with TfW with the connecting Avanti service leaving New Street at 12:47. These are through tickets bought through TfW's site.
The problem is that TFW are having issues with their trains in the heat, and seem to be running fewer services and/or replacement buses between Machynlleth and Shrewsbury. What I'd like to know is
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If our departure from Machynlleth is late and we miss the train at New Street, is it just a case of talking to someone/getting on the next Avanti service to Euston? I understand we'll lose our seat reservations but do we need to sort anything before getting on the train?
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If there's no service at all from Machynlleth (or one leaving very late), would our tickets still be valid if we made our own way to a station on the route (e.g. Shrewsbury for the TfW portion or Birmingham International for the AWC section) and jumped on a service from there?
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If everything goes to heck and I end up having to give up and drive to that there London, what would our refund rights be?
Posted Aug 12, 2026, 8:15 PM UTC