“One time payment count adjustment” and SAVE

I did not get the one time payment count adjustment applied to my account, and I’m confident that I qualified for it because I consolidated my Direct Loans back in 2008. I believe it wasn’t applied because I was enrolled in SAVE and stuck in the SAVE litigation limbo.

I’m out of SAVE now and a few months in on my IDR, and it still hasn’t been applied. There’s a banner that they’re working on updating my payment count. I’m hoping they’re going to apply it?

Is anyone else in the same boat? Or did anyone actually get the payment count adjustment while in the SAVE plan?