I purchased a new Hyundai Kona EV in September 2021. When the NACS transition was announced, I was excited to hear that I was eligible for a free NACS adapter. 

When the emails started going out, I quickly realized I never received any sort of email or official notification letting me know I was eligible or that I'd be receiving it. I spent over a year contacting Hyundai customer service only to always be given the runaround - "oh, emails are still going out" - "oh, they've all been delayed" - "somebody on that team will contact you back within 7 business days" (never to receive a response) - "oh, wait until the end of 2025". I'd basically given up hope I'd ever receive mine.

Well, fast forward to earlier this week - on Monday, I received a call from Hyundai telling me I'd be receiving my adapter in the mail "within the next 3 weeks" and to confirm my mailing address. Woke up this morning to, at long last, a tracking number. A \~16 month long voyage is nearly at its end!

tl;dr - **don't give up hope if you still haven't received any word on the status of your adapter**! They are, unbelievably, *still* working their way through the queue. 

*(Also obligatory fuck Elon Musk, I have no intention on giving him or his companies any of my money unless absolutely necessary - but NACS is the future of EV charging in the US, so I'll be glad to receive my adapter either way.)*

My long national nightmare is (almost) over - NACS adapter finally shipped (US)