r/unihertz•
rayinst

*Update* Titan 2 Elite - OnTrac is stealing packages – Warning

**Update*** For those who are interested, Unihertz basically said I'm out of luck and do not try to re-order.

Probably the worst customer service I've ever experienced....well guess I'll be getting a Clicks Communicator...

Opened a case with OnTrac...zero response after receiving an automated case number. No contact number or office location...

https://preview.redd.it/p4lcl2x786jh1.png?width=691&format=png&auto=webp&s=ad19e59257860ff830b8655b4e686d0db043cce4

https://preview.redd.it/4joo1qr986jh1.png?width=1080&format=png&auto=webp&s=a32759c316bfe8aa71a819392fc1037ee97b1e3f

Original Post: [Titan 2 Elite - OnTrac is stealing packages – Warning : r/unihertz](https://www.reddit.com/r/unihertz/comments/1vktql3/titan_2_elite_ontrac_is_stealing_packages_warning/)

Posted Aug 13, 2026, 4:44 PM UTC

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