Can't Log into Account After Application Completion

Hey! I was approved for SNAP benefits recently, but I can't log into my account to see anything. I tried logging in with my SSN, but then it tells me that because I've never logged in with my SSN before I need to use my Client ID. The only problem is... the notification that contains my Client ID, is in the account, and can only be viewed after logging in. I've tried calling them, but I can't seem to reach anyone. I'm in GA. Any advice? I'm completely new to this :)