Ever seen a store that allows both BDC and salespeople access to fresh leads?

ISM here. Been in the role over a decade. I'm seven months into this new store, and salespeople are now allowed to call my leads before me, cutting me out of the process and commission.

Everything was normal and smooth previous. Salespeople were assigned on fresh leads, and could snag them after fifteen minutes if I was tied up. Perfectly normal. Now they're not making their calls, while I'm on the phone all day, and just swiping them at two minutes.

I addressed upper management, was told the fifteen minute rule was repealed, and "oh well". I understand they're not my leads, they're the stores leads, but when I'm actually working all day and I'm getting sniped, it makes me question why in the fuck we even have internet sales. Strongly considering a move outta here.