Very unhappy with my 5gb upgrade

I'm so torn. I was really excited when FIOS 5Gb was announced and I've been waiting for it to be available. It is and I switched. I'm very unhappy with how Verizon handled everything. Some important points:

1. I setup the upgrade via chat. I guess I shouldn't have.
2. I have FIOS TV as well as Internet. And I've been happy with it.

The internet upgrade is fine. I expected to be capped internally at 2.5Gb in most cases as my routers are just 2.5Gb. In truth I'm hitting about 2.3Gb down but I'm only really seeing about 1Gb up. I expected the up to be much closer (this is all hardwired cat 6 and 7, nothing is wireless). I'll see if that changes when my 10Gb switch gets here. On top of that, my 2 hour install window was missed by 2 hours. No text that the tech was delayed, just a message in the crappy mobile app that I never use or saw. So started off shakey.

Then, the FIOS router has 2x 5Gb ports and 2x 2.5Gb ports. Very much not ideal. And I'm pretty sure the DVR is taking one of the 5Gb ports. I understnad that 10Gb switches at $200 at least but this is almost budget quality. But the speeds are ok'ish.

The real problem comes in the enshittification of FIOS TV.

First up, I was never told the set top boxes are gone and being replaced Android TV Streaming boxes. If I had, I would have just cancelled FIOS TV. Truly a dumb decision. I mean.. really. I like Android TV and I happily use my Shield as a great streaming platform; BUT for the cost they are charging this is a real rip off. Android TV is a terrible set top box replacement. 1/2 the time I turn the TV on and it's not on a channel or guide but the really bad main page. Guide is slow as heck. Adding your "streaming services" to it just makes the main page slower. So many reasons not to use it. But Verizon is craving that data fix.

Then, I lose 1/4 of my channels I got before the upgrade. No warning, in fact I told the agent what channels I watch all the time and 1/4 of them are now unavailable. But I can get MLB.. awesome.. fwiw I don't watch Baseball. I try to change my "favorite channels" and the web site fails. On hold with Chat that goes no where or is disconnected. Such terrible service.

Honestly Verizon if you wanted out of the Cable TV business, just leave.

Consider this a warning if you're a FIOS TV Customer thinking of upgrading. The new FIOS TV is absolute garbage and should be avoided.