Lyft did not pick me up and charged me a fee. This company sucks.

Called a wait and save Lyft, waited 15 minutes and was never connected to a driver. I had to walk in the rain to my destination and did not cancel my Lyft request until I got to the venue. I was charged a fee for canceling. Outrageous. Zero service was provided, no incentive for the company to connect me to a driver when they get paid either way.