Am I being threatened by this Avast employee?
I requested a full refund for Avast after a free trial, and after he said something like "Well we send an email to remind you to cancel..." I told him I never got an email and that I was looking at emails from all month and they never sent it, he sent some stock message, then you see my reply in the pic. He mentioned earlier I already had a free trial in 2022 which is what he meant by I was "taking advantage" of this free trial and that he would be "checking my account from time to time to stop this". How is this professional at all? He then sent a rapid stream of messages with a case number and closed the chat. I tried to reach a supervisor or higher up but they said they cant do that when talking to a new rep.
Posted Aug 14, 2026, 12:49 AM UTC