Dave Wright scammers

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So I know that overall people always say that McGrath has the worst dealerships in town—and I've experienced them, too. They are scumlords, they scam people, and they're really bad.

But can we also talk about Dave Wright Nissan? They're scumlords, too, and I think they're pretty terrible. Why anybody would do business with them is unknown to me.

My main interaction with them has been through the business I work for; they handle all of our fleet's maintenance and repairs. A couple of years ago, I had to take one of our work vehicles in for an oil change. After the oil change was done, one technician said that I had an outstanding bill that needed to be paid.

I said, "Okay, what are you talking about?"

He said, "You owe us about $10,000, so you're not allowed to leave until you pay the bill. We'll keep you here until you pay the bill."

I told him, "First of all, I'm just a driver for the company. You're going to have to contact our corporate or fleet department so they can pay the bill. I don't do any of that, and you always bill us, so I don't have that money on me."

He said, "Well, I don't care. We can't allow you to leave until your bill is paid."

I asked, "What are you talking about?"

He said, "If you attempt to leave without paying the bill, we'll call the cops."

I responded, "Yeah, let's call the cops, because you're unlawfully detaining me and not allowing me to leave. That is illegal. So if you want to call the cops, go ahead—or I'll call them, and then we'll see who gets in trouble."

Eventually, he let me leave. He said, "Well, I guess we can give you the vehicle and you can go. We'll make sure to contact your fleet people so that they can pay the bill."

Then, about three months ago, I had to go pick up one of our vehicles after regular maintenance—just an oil change and tire rotation. Looking at the bill when I got back to work, I noticed they had charged us roughly $150 for a "verification fee." That meant they test-drove the vehicle to verify it worked and everything was fine.

I was like, wait—you're charging us a $150 fee to make sure the work you just did was done right? Nobody does that. They don't charge you a fee to verify their own work.

So I went back through the records over the past couple of months, and they had charged a verification fee on every single bill. For example, on one vehicle where they did some minor work, they charged a verification fee just for driving it around the block to make sure the repair worked. Basically, every time we took any vehicle in over that couole month period, they tacked on fees like that. They took probably thousands of dollars from us.

Someone from our work called them and asked why they were charging us this fee. They haven't done it since, though I don't know if we ever got any of that money back.

Anyway, those are my stories about Dave Wright. They're definitely scumlords, too.