Longtime Robinhood user, I'm out after how they handled a card dispute

I've been on Robinhood for over 10 years and used to actually recommend them. Not anymore. Product's gotten worse and their customer service is honestly worse than a normal bank, which is wild. This wasn't my first issue with them either.

Used the Robinhood card on a hotel. Booked one place, paid, and the confirmation was a completely different hotel in a different state. Never stayed. Cancelled as soon as I saw it, tried the merchant, got nowhere, sent Robinhood the evidence when I disputed it.

They just sided with the merchant and treated it like I cancelled or didn't show. Escalated to a manager and got the same merchant docs back plus a we're-closing-this. Asked for a real written explanation of why I owed the money and for them to send back what I already submitted. Didn't get either.

Going back to Amex and Discover. No amount of cashback or gimmicky benefits is worth dealing with this. I'm not trusting Robinhood with my money again and I don't think anyone else should either.