Workday Help - how do you monitor "Shared cases"
Hi guys,
I'm rolling out Workday Help and it looks like there is no native spot for monitoring the shared cases. Let's say a case solver shared a case with a stakeholder, but the stakeholder missed the notification. Where would they go to review shared with them cases to be able to provide input. I wonder which workarounds does everyone uses?
THANKS in advance!
Posted Aug 18, 2026, 12:08 PM UTC
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