I got my account back after 2 years.

Finally after 2 years i got my account back.

In 2024 my account got hacked changed my email. But i didn't had any idea about it, then i bought NFS unbound on steam. My steam account was linked with my EA account. I installed the game and like normal person i tried to open it and i was shocked that my steam account is linked with other EA account. Since that day i tried every way possible to get my account back but EA never actually helped me, they keep saying it's not your account. This month idk how i actually got some help. I got my account back, thanks to the guy who got my account back and reset old email with my original email. But but but it didn't end there when i tried to logged in I got a pop-up showing "your account is locked" i thought maybe the guy who helped me did something to keep my account secure. Then i went to connection page and there i got to know that my account is banned permanently, i can't tell you how I was feeling at that moment. Like i got my account back after fking 2 YEARS just to know it's BANNED. When i logged in whole webpage was in german language so maybe the hacker was from Germany or they jumped their ip.

Later i created case which got denied automatically, i thought it's over. But thankfully i created another case and got submitted without any problem. And yesterday my account got unbanned.

I was very angry on EA like i provided every proof that it was my account but they keep saying it's not yours and that also for 2 YEARS but thankyou to that guy for recovering my account.

Thankyou EA customer support.

I may have made typo mistakes sorry about that .