I-94 not showing online after recent international travel — anyone else?

Answers to General Questions.

I have AP and recently traveled outside the country. I’m now trying to retrieve my I-94 online, but when I enter my information, I get a message saying there is “No Information Found for Traveler.”

I contacted CBP, and here’s the response I received:

“Thank you for contacting the Traveler Communications Center,

You will not be able to access this individuals I-94 as she was admitted under a protected status.

Those with protected status will not be able to access their I-94 online. Information for all protected classes is removed from the Public I-94 website for the protection of the subjects.

You can simply go to deferred inspections (if looking for initial entry permit) or USCIS (if looking for Adjustment of Status documentation).

A list of Deferred Inspection Sites can be found on CBP’s website, https://www.cbp.gov, under the “Ports” link at the bottom of the page.”

Has anyone traveled recently and had the same issue with their I-94 not showing up online?

The last thing I want to do is go to a deferred inspection site if this can be resolved another way. Any recent experiences or advice would be greatly appreciated!

Posted Aug 21, 2026, 2:29 AM UTC

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