The rider asked for payment even though it has already been paid.

I ordered through shopee and pinili ko yung same day delivery, I had classes the day na idedeliver yon kaya syempre the people in our house received it. When I got home they told me na may order daw worth 450, and syempre nagulat ako since the item I ordered was only ₱77.
May extra fee ba talaga na hinihingi yung rider if same day delivery? I can't message the rider para mag ask kasi. And if wala, para sakin malaking amount na yon.