Bhaiyo interest subvention (csis subsidy 3%) kese lena h vidyalaxmi loan pe??

Income certificate 1 saal pehle jama kr rkha hu aur abhi website pe ho claim interest subvention vale option me submit Krna tha certificate vo bhi kr rkha hu. aaj bank vaalo ne ek application download karvaya h pm vidyalaxmi digital rupees krke lekin uspe register hi nhi hora phone number daalne ke baad kehra h unable to fetch loan account details. Kya Krna h btao????