Going through a recovery case of a permanently disabled account right now. Wish me luck!

On August 20th while I was online, my account was hacked by hackers purportedly from the US (though likely from other places) though I’m based in Asia. I had this account for nearly 20 years being an early adopter.

Strangely, I did not receive a notification of one hacker, but I did receive a notification of the second trying to access my account which I immediately denied.

The first hacker managed to change my Date of Birth on the account but because I didn’t have any notification of that hacker, I didn’t realize this at all.

Immediately the account was disabled. I checked my email, and found the appeal email, but clicking into that, I wasn’t able to lodge an appeal at all and it went straight to the permanently disabled prompt.

I downloaded all the information of my account into files and began following all the logins.

Taking the suggestions in this group, I got my Instagram Meta Verified and began chatting with the AI while being unable to get through to a human. The first time I pasted some of the information of the hacking into the AI, but the AI came back to me as not being reviewable as “the reason for my account disablement was purportedly not due to hacking.”

I then continued combing through the files information and It turns out that not only did the hacker change my date of birth, but also somehow appealed 3 times on my behalf without my knowledge - leading to the permanent disablement of the account due to “violations of the terms of service”.

I have just copied and pasted a barrage of login and other information from the files and all of this to the Meta Verified AI chat and finally after this second attempt, it went through all the AI protocols and answered that someone will be contacting me given all the information that was provided.

How without an OTP or Password someone could access my account I’ll have no idea, but likely due to cookies. My Google and all other accounts had no discrepancies or hack attempts into them as I had no security prompts at all and login IPs were normal.

I’ll keep everyone posted here if I am able to gain access again to my account now the AI has passed all this information and prompted the human response. Instead of 180 days, going from disabled to permanently disabled was 6 minutes according to logs - much to my shock and horror.

Wish me luck!