Turo repossessed mid-trip (stranded 200+ miles away)
Rented a Volvo XC90 in Houston and drove it down to Corpus Christi and woke up to the car gone from our driveway.
Thought it was stolen. Turns out it was repossessed because of the host never paid their ¿lease? for the car and nothing to do with us.
Now we’re stuck in Corpus and the car was supposed to be returned to Houston tomorrow.
Turo support is trying to move us to email saying it will take 48 hours to get a response and they cannot guarantee transport back to Houston. The support rep told us she didn't see this as an urgent matter. What should Turo be covering here? I’m thinking:
- unused trip refund
- one-way transportation back
- some additional credit/refund for the mess
Posted Aug 27, 2026, 1:00 PM UTC
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