How are you verifying that an AI agent actually completed a task?
I've been thinking about a problem with production AI agents that seems easy to overlook:
An agent can report that a task is complete even when the actual state wasn't changed.
For example:
AI agent → update CRM → "Done"
But the CRM record never changed.
There may be no obvious application error either.
That makes this different from a normal software failure. A normal failure usually gives you something to investigate. A silent failure can leave the system looking healthy.
One production incident I came across involved an agent getting stuck in a retry loop and reportedly accumulating $4,200 in cost over 63 hours.
It got me thinking about verification.
Instead of trusting the agent's final response, I'm thinking the workflow should separate:
Execution → Verification → Final response
For example, after an agent updates a CRM record, another deterministic check could confirm that the record actually contains the expected change.
For people running agents in production:
How are you handling this?
Do you verify every important state change, sample runs, use an evaluator, or rely mainly on application logs?
Posted Aug 27, 2026, 1:00 PM UTC