What should I know before hiring a software development team in Latin America?

Managing our engineering workflows across text-heavy async channels has slowed down delivery this quarter. With our core team on the US East Coast and offshore partners in very different time zones, critical issues can sit unresolved for hours. We're now considering software development in
Here are the main questions we're trying to answer:

3. What communication or cultural differences tend to cause the biggest issues during day-to-day collaboration?