Stuck for months on an account migration to Outlier (India) — has anyone actually resolved this?
I'm from India and I've been stuck for months trying to access my Outlier account because of an old account migration.
Whenever I try to access Outlier, I get:
I also tried the email/password login method that some people have mentioned as a workaround, but that doesn't work for me. As soon as I enter my email, Outlier says:
I've contacted Support multiple times. The support team has told me that the transition is happening in stages and that I should continue waiting. I've already been waiting for months.
I have also contacted the original platform's support team, and they directed me back to Outlier Support.
I have not created another Outlier account because I don't want to violate the one-account policy.
I'm trying to find someone who has actually experienced this specific account migration problem and successfully got access to Outlier.
Especially interested in people from India who have dealt with this recently.
If you successfully resolved it, what happened?
- Did Support manually migrate your account?
- Did it eventually happen automatically?
- Did you have to do anything on your old account?
- Did deleting the old account actually solve the problem?
- How long were you stuck before it was fixed?
I'm looking for someone who has actually gone through this and resolved it, rather than general advice to create another account or simply wait.
Thanks!
Posted Aug 28, 2026, 7:37 AM UTC