Outage Updates

My Internet has gone out since yesterday. Coming up on almost 24 hours with no Internet. I’ve spoken with support multiple times and got told the issue will “be resolved on or before”:

- 6:08pm

- 10:08pm

- 2:35am

- 5:08am

- 12:00pm (the next day)

- 4:00pm (the next day)

Support is fucking useless to say the least. Absolutely no details and no answers that aren’t prompt based. There was one guy who barely spoke a lick of English. This is completely unacceptable, pushing the etr every single time.

Who do I actually need to speak to get an accurate fucking answer? When is my internet actually getting fixed? Support can't help me! That's why I'm here.