Why are you going to the craft store if you don’t want to do arts and crafts???

I’d like to start off and say this is mostly corporate’s fault for trying to rebrand us into a home decor/party/anything but art store, but man, it feels like no one is willing to do even a little bit of diy work nowadays. I had a lady come in asking if we had kits to make a mesh net for plushies to hang over her daughter’s bed. I said no, but showed her to our mesh rolls and tacks/hooks, which could easily be used to make a net. she then asked “but do you have just like, a kit that I could use premade?“ to which I said no, then she left.

i had another customer in the same day asking if we had table cards, I showed her what we had and she asked if we had a very specific measurement of the same cards. I looked around and determined we didn’t, but told her it would be very easy to just cut them to size or that she could buy some cardstock to cut to that shape. she also left.

dont get me wrong, I love a convenient kit or a nice pre cut card, but why are you going to the craft store and then acting surprised when the employees suggest you craft something?? also had a customer laugh in my face when I suggested she paint a frame that was the wrong colour but the right size.