I can never, ever, ever release the charge cord

Like the title says, I can never ever unplug my car when the charge is complete!

I mean never. it never releases.

I am using a Grizzl-e mini charger

I have all the normal scheduling set up, everything seems to complete as normal; My car reports "charge complete"... the charger says "charging suspended by EV".

I grab the charge receptacle and press the button and nothing. I unlock the car then press the button and nothing. I get in the car and start it, press the button and nothing. it's just stuck in limbo...not charging, not releasing.

The only way I can get the thing out is to press "controls" on the touchscreen and press "stop charging".(Alternately, pop the hood and pull the emergency release)

Then I can get out of the car and pull the plug.

Now, I know what you'll say; "the button on the plug is broken". It's not. If I press the button during a charge the EV responds to the button. the button works.

anyone else experience anything like this?