Are stolen orders counting against us again?

Earlier this year Uber changed policy so that orders picked up by another driver wouldn’t ding our cancellation rate. A rare instance of them being reasonable. Well, last night I had one; and my cancellation rate went up. Is this a new change or did I do something wrong? Google seems to say they may changed back to the old policy.

How high can your cancellation go before losing platinum, and before deactivation?