2007 polo 9n3 driver door won’t open

Sorry if this isn’t the place for it but I don’t really know what to do, the door won’t open from the inside or outside
Everything sounds and feels like it works but it just won’t open.

I’ve tried:
hitting the area while pulling the handle
Pressing the unlock button while pulling the handle
Pulling both handles while unlocking it
Probably some other things I can’t think of but nothing works

I’m just baffled at this point