Crazy Support

I just got the new phone I ordered and they sent the wrong USB cable. Both ends had USB-C and the adapter had regular USB.

I got on chat support and they checked with their backend fulfillment team and their only answer was to return the entire phone, reimburse the new plan, change my number back to my previous carrier, and then order a new phone and hope the correct USB cable comes.

I ordered a 5 pack of USB cables for $10 on Amazon.

So, Mint's answer was to refund a $1200+ order over a $2 cable. Makes no sense.